Privacy Policy

At It's Him, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our app (“App”), which allows users to shop, pay for products, and interact on a social platform. By using our App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information when you use our App:

A. Personal Information

• Account Information: When you create an account, we collect personal information such as your name, email address, phone number, and password.
• Payment Information: If you make a purchase through our App, we collect payment details, including credit card information or other payment methods (through secure third-party payment processors).

B. Social Interaction Data

• User-Generated Content: We collect images, videos, posts, and comments that you upload, as well as events you create or participate in.
• Communication Data: We collect data related to your communications with other users through our platform (e.g., direct messages, comments). We only facilitate communication between users who mutually agree to interact.

C. Device and Usage Information

• Device Information: We collect data about the device you use to access our App, including the model, operating system, and unique device identifiers.
• Usage Data: We track interactions with our App, including pages visited, actions taken (e.g., product views, purchases), and the time spent on specific sections of the App.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our App and enhance your experience.

D. Location Data

• Location Information: With your permission, we collect your device’s location to enable automatic check-in when you arrive at the venue and to power location-based features within the App. If you grant “Always” location access, we may use geofencing and background location to detect your arrival and check you in automatically, even when the App is not open. You can change or revoke location permissions at any time in your device settings. We use location data only to provide check-in and venue features — we do not sell your location data.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide services: To process your transactions, provide the products and services you request, and provide customer support.
• To enable venue features: To provide automatic check-in and location-based features when you arrive at the venue, with your permission.
• To improve our App: To personalize your experience, optimize functionality, and enhance security.
• To communicate with you: To send you important information related to your account, order updates, promotions, and notifications related to interactions with other users.
• To allow social interactions: To enable user-to-user communication, event creation, and content sharing.
• For analytics and advertising: To analyze usage patterns, improve our services, and measure and deliver advertising, subject to your tracking choices (see “Advertising, Analytics, and Tracking” below).

3. How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using encryption technologies, secure servers, and regular security audits. However, please be aware that no data transmission over the internet can be guaranteed to be 100% secure.

4. Sharing Your Information

We may share your information in the following circumstances:

• With third-party service providers: We share your information with trusted third-party companies that provide services such as payment processing, data hosting, and customer support. These third parties are obligated to keep your information confidential and secure. This does not include mobile phone numbers or SMS opt in data and consent, which are never shared with third parties.
• With other users: Your user-generated content, such as photos, event details, and communications, will be visible to other users on the platform, depending on your privacy settings and interactions.
• For legal reasons: We may disclose your information if required by law, to comply with legal obligations, or in response to valid requests by public authorities.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access and view your personal information within the app’s settings.
• Correction: You can update or correct your information at any time.
• Deletion: You can request to delete your account or any personal information we hold about you. However, we may retain certain data for legal or business purposes.
• Opt-Out: You can opt-out of receiving promotional emails or notifications by following the unsubscribe instructions provided in the messages.

6. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to remove it.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience and provide personalized content. Cookies are small files stored on your device. You can manage your cookie preferences through your device settings or in the App settings.

8. Advertising, Analytics, and Tracking

We may work with third-party analytics and advertising partners — such as Meta — to measure app installs, understand how our advertising performs, and improve our marketing. On iOS devices, any tracking across other companies’ apps and websites for these purposes only occurs if you grant permission through Apple’s App Tracking Transparency (ATT) prompt. If you decline, we will not track you across other companies’ apps and websites for advertising measurement. You can change your choice at any time in your device’s privacy settings.

9. Third-Party Links and Services

Our App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of those services before providing any personal information.

10. Data Transfers

Your personal data may be stored and processed in countries other than your own. By using our App, you consent to the transfer of your information to locations outside your country, which may have different data protection laws.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this Privacy Policy periodically for any updates.

12. SMS Messaging and Mobile Information

If you provide your mobile phone number to It's Him, we may send you text messages. The types of messages you can expect to receive include account notifications, login and verification codes, reservation confirmations and reminders, table ready notices, receipts, order alerts, and drink invite claim links.

SMS consent is not shared with third parties. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt in data and consent will not be shared with any third parties.

Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our website at www.itshim.com. Visit https://www.itshim.com/privacy for privacy policy and https://www.itshim.com/sms-terms for Terms of Service.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

It's Him
Email: info@itshim.com